A fashionable light weigh Tote Bag

We want you to be completely happy with your order. This Return and Exchange policy sets out our procedures for change of mind after purchase. This is distinct from the Warranty Policy which covers manufacturing issues /defects.

If you are not satisfied with your purchase, you can return it in its original condition within 30 days of the invoice date and we’ll give you a full refund of the purchase price, excluding shipping and handling charges.

To make a return, please contact us on our Contact page within 30 days of the invoice date to submit your request together with the proof of purchase (a copy of the official receipt) for the product being returned, and a member of our staff will contact you thereafter to provide assistance and further instructions. A return will not be possible without first contacting our staff via the Contact page and acquiring a Return Authorization Code.

We may, in our sole and absolute discretion, charge a restocking fee of 10% of the purchase price of the product returned.

Additionally, you will have to bear all delivery costs (if any) associated with the return and exchange of the product. Once we have confirmed the return of your product, we will arrange for delivery of your newly selected product to your shipping address.

All products must be returned to us in original and brand-new condition, showing no signs of wear or use. The returned products must also include all original packaging, labels, stickers, seals, manuals, accessories, and still have their protective materials unremoved and intact.

This Return and Exchange Policy does not apply to items with marked down prices, as they will be sold as is.

 

Shipping is free if your order includes at least $59 of eligible items. Any item with "FREE Shipping" on the product detail page that is fulfilled and shipped by USGinger is eligible and contributes to your free shipping order minimum.

You get unlimited FREE Two-Day Shipping on eligible items with USGinger Club© with no minimum spend.

To place an order:

• Add at least $59 of eligible items to your Shopping Cart.
• Proceed to checkout.
• Enter a U.S.-eligible delivery address. Note that some items shipped to Alaska or Hawaii may not be eligible for FREE shipping.
• Select FREE Shipping.

With free shipping, your order is delivered five to eight days after all your items are available to ship, including pre-order items.

Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's free shipping eligibility.

If your order doesn't qualify for free shipping:

• Check eligibility. Some sellers that fulfill and ship their own inventory charge shipping fees.
• A special product, order, or handling fee may still apply even if your order is $59 or more.
• Gift cards receive FREE One-Day shipping, but don't apply to the $59 minimum.

For information on extended free shipping, go to Extended Free Shipping by USGinger For information about international free shipping to eligible addresses, visit International Free Shipping.

 

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